Technical Writer

LOCATION: Stockholm

TYPE: Full-time

Who are we?

Ringtail Interactive is a small technology startup working in the games industry. The team consists of a diverse group of experienced professionals from all around the world. Our goal is to make it easy to build online games. Pushing the boundaries of what is possible for smaller development teams. After recently launching the first game on our platform we are now in the process of making this platform ready for external partners.

Over the next year, we will be building the core of the team that will bring this technology to market. Joining now will give you a chance to have a real impact on the company and the way we build this project.

Our office is located in the heart of Stockholm where you can find some great restaurants, shops, and leisure centers at your fingertips. Our employees are recognized and rewarded for their hard work with a competitive salary and an attractive benefits package.

Due to the pandemic, we are currently working remotely, we put our employee’s safety and well-being first. However, we are looking to adopt a hybrid model moving forward.

Job Description

At Ringtail Interactive we are looking for a talented technical writer to help create and build out a modern documentation and user assistance infrastructure. You’ll be writing internal, external and promotional material for our game server as a service. The Technical Writer will be part of the engineering team and will be responsible for making complex topics easy to understand and our product easy to learn.

Responsibilities

  • Develop comprehensive documentation for both external as well as internal consumption

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

  • Write user-friendly content that meets the needs of the target audience and ensures understanding

  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

  • Evaluate current content and develop innovative approaches for improvement

  • Create and maintain the information architecture

Requirements

  • Bachelor’s degree in Computer Science, Engineering or equivalent

  • Proven working experience in technical writing of software documentation

  • Proven ability to quickly learn and understand complex topics

  • Superior English written and verbal communication skills

  • Ability to deliver high quality documentation paying attention to detail

  • Experience with Visio or equivalent tools

  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Good to have

  • Previous software development experience

  • Familiarity with the SDLC and software development

  • Portfolio of work and/or writing samples

Contact

Please submit your application and CV to jobs@ringtailgames.com. Also include links to any external projects, GitHub repositories, LinkedIn profile, etc.

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